Our Strategic Objectives
Driving excellence through clearly defined goals that guide our operations and strategic decisions
Our Commitment to Excellence
Life Insurance Corporation (Lanka) Ltd. is committed to achieving excellence in all aspects of our business through clearly defined objectives that guide our operations and strategic decisions. Our objectives are designed to create value for all stakeholders while maintaining the highest standards of service and integrity.
Financial Security
To provide comprehensive life insurance coverage that ensures financial security and peace of mind for our policyholders and their families.
Customer Satisfaction
To deliver exceptional customer service and maintain the highest standards of customer satisfaction through innovative products and personalized service.
Market Leadership
To establish and maintain market leadership in the Sri Lankan life insurance sector through innovation, quality, and customer-centric approaches.
Innovation & Technology
To leverage cutting-edge technology and innovative solutions to enhance customer experience and operational efficiency.
Partnership & Collaboration
To build strong partnerships with stakeholders, agents, and the community to create mutual value and sustainable growth.
Sustainable Growth
To achieve sustainable business growth while contributing to the economic development and social welfare of Sri Lanka.
Strategic Focus Areas
Key areas where we concentrate our efforts to achieve our objectives
Product Excellence
Continuously improving our product portfolio to meet evolving customer needs and market demands through research, innovation, and customer feedback.
Operational Efficiency
Streamlining operations and processes to deliver faster, more efficient services to our customers while maintaining quality and compliance standards.
Risk Management
Implementing robust risk management frameworks to protect policyholders and ensure business stability in an ever-changing market environment.
Key Performance Indicators
Measuring our progress towards achieving our strategic objectives