Welcome to LIC Lanka - Your Trusted Partner for Life Insurance & Financial Security. Explore our comprehensive range of insurance plans designed for Sri Lankan families.

Quick Processing

Most claims processed within 15-30 days

Secure Process

Your documents and information are protected

Customer Support

Dedicated claims support team available

High Success Rate

99.5% of valid claims are approved

Types of Claims

MSB Claims

Medical Service Benefits claims for healthcare coverage

  • Medical service coverage
  • Quick claim processing
  • Comprehensive documentation

Total and Permanent Disability

Claims for total and permanent disability benefits

  • Disability benefit coverage
  • Medical assessment required
  • Comprehensive support

Death Claims

Claims arising from the death of the policyholder

  • Sum assured + bonuses
  • Complete documentation required
  • Timely processing guaranteed

Maturity Claims

Claims when policy reaches maturity date

  • Maturity value payment
  • Accumulated bonuses
  • Tax benefits

Required Documents

MSB Claims

  • Intimation letter
  • Diagnosis cards along with all medical

Total and Permanent Disability

  • Intimation letter
  • Diagnosis cards along with all medical

Death Claims

  • Claim Intimation Letter (Claim form provided as an Annexure)
  • Original Death Certificate or certified copy of death certificate
  • Original Policy Document
  • Proof of age of the deceased
  • Proof of identification of the deceased
  • Documents to prove the cause of the death
  • Any Other Documents required by the Company

Maturity Claims

  • Discharge Voucher
  • NIC Copy
  • Bank Details
  • Original Policy Bond
  • Any Other documents requested by the company

Claims Process

1

Submit Claim

Submit your claim form along with required documents to the nearest LIC branch or online portal.

2

Document Verification

Our team will verify all submitted documents and may request additional information if needed.

3

Investigation

For complex claims, we may conduct additional investigations to ensure authenticity.

4

Approval & Payment

Once approved, the claim amount will be transferred to your registered bank account.

Need Help with Your Claim?

Call Us

+94 11 255 2277

Monday - Friday: 08.30 AM - 05.00 PM

WhatsApp

+94 77 123 4567

Here to help when you need us

Email

crm@liclanka.com

We'll respond within 24 hours

Visit Branch

Find nearest branch

Branch Locator
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ASK LIC LIVI

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